We are proud of the quality and longevity of our openers; they have been shown to withstand the test of time. We continue to build our openers with the latest technology for safety and durability. Over the last 20 years, UL safety requirements have changed and improved, as has the technology to implement these requirements.

As time passes and these legacy CDO’s and gate openers begin to need repairs it becomes more difficult to bring these units up to the current safety standards, which is a UL requirement.

Therefore, we will no longer offer live technical support for CDO’s and gate openers built prior to 2010 (when UL issued new revisions to UL325 requiring monitored safety devices on all openers).

Please explore this website to find wiring diagrams and instruction manuals for the units you are working on. These diagrams will show you how to connect pushbuttons, keypads, photo eyes, edges and many accessories used with doors and gates.

Quick Set-up Guides

Download these 1 page sheets to help you get your operator up and running.

Door Operators with Turbo Board

Door Operators with CDO Board

Gate Operators with Nitro Board

Slide Gate
Operators

Swing Gate
Operators

NEMA
7 & 9

How-To Videos

Technical Flowcharts

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Frequently Asked Questions

Click on each question in the categories below to view the answer.

Doors

1. Why does my door hum when given a command?2. Why doesn’t my operator light up when I give it power?3. Do I need the jumpers between COM & STOP and NC, REV, & COM?4. My operator is running in the wrong direction while using the buttons on the board. How do I correct that?5. How can I have my door close with a single button push?6. How do I install photo eyes?7. Why is my green light flashing on the board?8. Should I use a monitored safety device?9. How do I install a radio?10. How do I change the auto close time?11. Why won’t my door fully close or open?12. Can I use LIFTMASTER® or other brand’s accessories on your operator?13. Why won’t my door switch directions when I break the photo beam?14. How do I change the voltage of my operator?15. How do I manually use my door?16. How do I change my MG door operator from right hand to left hand?

D-CSG and DSG

1. How do I enter programming mode?2. How do I change my auto-close time?3. What should I set my current sensor to?4. How do I charge the battery backup?5. How do I switch to battery backup?6. Why is my board giving me an ‘EN’ number?7. Why does my gate travel in the wrong direction when I give it a command on the board?8. Can I run my unit on solar power?9. How do I connect ‘X’ device to my board?10. Can I hook up an external loop detector to the device?11.  How can I get my gate to stop ‘chirping’ rapidly during operation and after operation?12. How do I manually operate the operator?

MSW

1. How do I change my auto-close time?2. What should I set my current sensor to?3. Why is my board giving me an ‘EN’ number?4. Why does my gate travel in the wrong direction when I give it a command on the board?5. Can I run my unit on solar power?6. How do I connect ‘X’ device to my board?7. Can I hook up an external loop detector to the device?8. How can I get my gate to stop ‘chirping’ rapidly during operation and after operation?9. How do I operate on battery?10. How do I disconnect my arm from the gate?

RSG, RSW, and MSW Operators

1. How do I install a 3 or 4 wire radio?2. What are the recommended safety devices? 3. How do I set up a master slave unit?4. How do I make this unit a left hand operator?5. Why doesn’t my operator complete travel in both directions?6. My gate opens on its own when given power. What could cause this?7. Why doesn’t my gate respond to an input?

SG/SGI

1. Why does my gate move a small distance, stop, and then the board chirps rapidly?2. Why is my gate not responding to any input (LED’s on)?3. Why is my gate not responding to any input (LED’s off)?4. How do I connect my photo eyes?5. Why are my master and slave operators not working in unison?6. How do I stop my gate from moving as soon as it receives power?7. How do I stop my board from chirping during operation?8. How do I make this a left hand unit?9. How do I manually disengage the operator?

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  • (800) 243-4476

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The PowerMaster line is UL listed and is renowned for its consistent quality, reliability, and efficiency, while keeping in step with the latest available technology in the industry. Together with our distributors, we have supplied door and gate operators all across North & South America, Europe, Africa, and Asia. Give us a call with your next job requirements, and let us show you how we can surpass your expectations!

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International Door AssociationAmerican Fence AssociationProfessional Door AssociationWestern Access Systems AssociationCentral States Door Association